Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it is Instructor-led or self paced training.
As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on EdMonics Learning Solutions, you agree to our Privacy Policy, Terms of Use and refund policy

Our refund policy is as follows:

Cancellation & Refunds: Online Training
For Self Placed Learning:
Raise refund request within 7 days of purchase of course. Money back guarantee is void if the participant has accessed more than 50% content or downloaded the E-Book. For Instructor Led Training:
Raise refund request within 7 days of commencement of the first batch you are eligible to attend. Money back guarantee is void if the participant has accessed more than 50% content of an e-learning course or has attended Online Classrooms for more than 1 day. Also, In case user downloads the recording or E-Book for the course the money back guarantee will be void.

Cancellation & Refunds: Classroom Training
EdMonics Learning Solutions, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or force natural events (like floods, earthquakes, political instability, etc)

In case EdMonics Learning Solutions cancels an event, 100% refund will be paid to the candidate.
If a cancellation is done by a candidate 7 days (or more) prior to the event, 10% of the total paid fee will be deducted and the remaining amount will be refunded to the candidate. If a cancellation is done by a candidate within 7 days (or less) of the event, no refunds will be made.

REFUND REQUEST CAN BE INITIATED IN TWO WAYS

In case item quantity is more than one, please reach out to our support team through our Help & Support section on the website.
To raise a refund request you can drop an e-mail to info@edmonics.com (our Help and Support Department) or you can call at our office number mentioned on website.

Refunds: Duplicate Payment

Refund of the duplicate payment made by the candidate will be processed via the same source (original method of payment) in 7 to 10 working days post intimation by the customer.

Note: All refunds will be processed within 7-10 working days after the refund request is approved by EdMonics Learning Solutions